Whar does the conflict in Ukraine mean for your journey? 

Know your rights in different situations related to the conflict in Ukraine. 

The conflict in Ukraine has affeced air travel in and around Europe. Among other things, the airspace over Ukraine and Russia has been closed, as flights from European countries are restricted from entering Russian airspace as well as flights from Russia are restriced from entering European airspace. 

What has happened to your flight? Click below to learn about your rights:

My flight is cacelled

I have not heard from the airline about the status of my flight

My flight is delayed

I bought my plane ticket through a third party seller 

Travel guidelines 

My flight is cancelled

In the airline has caceled your flight, you are not without rights. If your flight has been canceled as a result of the conflict in Ukraine, you still have the right to: 

1. Refund og the full price of the flight ticket

2. Rebooking of your trip so that you arrive at your destination at a different time 

3. A voucher of at least the same amount as the original flight ticket

It is your choice which of the three you want. However, some airlines choose to try and persuade the costumer to choose vouchers as they avoid paying back the amount. However, if the airline goes bankrupt, the voucher will be useless. Be aware of this and maintain your rights. If the airline refuses to help, you can start a case by clicking below: 

If the cancellation is due to the travel restrictions associated with the conflict in Ukraine, you are not entitled to compensation - only to a ticket refund. If you want help with this, you can start the case by clicking the button above. If we wim the case, our fee is 30% of the amount abtained. If we lose, our service has been free. No cure - no pay. 

I have not heard from the airline about the status of my flight

If the flight has not been canceled yet, and you have not heard anything from the airline, you most be patience. We do not know when the situation around Ukraine will improve, so we cannot say anything about flights this summer, for example. 

If you do not have the patience to wait and see how the situation unfolds, do not cancel your trip yourself. If you do, you will lose your rights to receive any kind of refund. You can instead try contacting your airline. In some cases they will want to offer a voucher for your trip, even if the flight has not yet been cancelled. 

My flight is delayed