If you already created a case at Refundmore and would like to update your case, a link to follow your case can be sent to you below. You can also use the link to upload new files to your case or edit your information.
At Refundmore, we're dedicated to helping air passengers get the compensation they're entitled to when flights are delayed, cancelled or overbooked. We are a Danish legaltech company, authorised as a debt collection agency, and have already helped more than 410,000 travellers get their rightful compensation.
We regularly advertise full-time and part-time positions in law, customer service, finance, marketing and programming.
You are also very welcome to send us an unsolicited application telling us why you would be a valuable part of our team.
If you have a specific department in mind, we recommend that you apply via relevant job postings. If you have any questions about the company or our positions, you are also welcome to send us an email - both unsolicited applications and questions can be sent to HR@flyhjaelp.dk.
We look forward to hearing from you!
Flyhjælp was founded in 2014 by three young mates from Odense and has since grown into a company with around 50 employees working from a large and bright office at Kløvermarken in Copenhagen. However, the need for Refundmore extended far beyond Denmark's borders, and in 2017 we expanded to Sweden and Norway under the names Flyghjälp and Flyhjelp. At the end of 2019, we expanded further to Finland with Lentoapu.
In 2021, we became part of the Flightright Group, which has strengthened our position as one of the leading players in Europe within air passenger rights. As part of a larger international group, we have even better opportunities to secure our customers' rights across borders.
As part of the Allright Group and owned by Flightright, we work closely together to secure compensation for air travellers across Europe. We have taken cases all the way to the Supreme Court in both Denmark and Sweden and have access to courts across Europe.
If you want to be part of our mission to protect air passenger rights, join the journey!
💡 Smart - We prioritize making intelligent decisions that align with our business needs. Efficiency and smart work practices are key, enabling us to achieve our goals effectively.
🚀 Ambitious - We value ambition highly. Our team members are encouraged to aim high, whether it's in providing top-tier customer service, delivering swift and efficient service, or setting and achieving other significant goals.
🤝 Social skills - We want people to have good social relationships with other colleagues. Also, we want to stand out as a company that has a more exciting work environment that is unable to compare with other Danish companies.
🧠 Youthful mindset - Age is just a number with us. We entrust significant responsibilities to all. Our philosophy is simple: if you're competent, you're ready. To thrive in our culture, one must collaborate effectively with younger team members, bring fresh perspectives to problem-solving, and consistently adopt a positive attitude towards change.
At Refundmore, our culture is more than just a set of values - it's an identity that creates a workplace filled with commitment, ambition and community. Our Refundmore Identity is a central part of who we are and how we work together. While we don't expect every employee to perfectly embody all four values, we strive for them to become a natural part of our daily lives.
Do you want to be part of a workplace where ambition, innovation and community are prioritised? Then Refundmore is the place for you! ✈️
We emphasize a social working environment where collaboration and community go hand in hand with professional development.
Whether it's an informal coffee break, a communal lunch in the canteen or a company party, there's always room to get to know each other better - both professionally and personally.
Our Social Team organizes a number of company parties, Friday bars and other events throughout the year. Attendance is always free for employees because we believe that strong relationships make a strong company.
Become part of a team where we not only work together, but also have fun along the way!