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Partnership with Refundmore
Refundmore provides your customers with the best service if they experience delays or cancellations

 

Flight delays and cancellations can cause great discomfort to travellers. When flight delays occur, travel agencies can assist their customers and avoid complaints by raising awareness of passenger's rights outlined in EC Regulation 261/2004.

 

At Refundmore we excel in one particular area: looking out for your customers' interests when challenges arise at any part of their flight from departure to arrival. Our lawyers are experts in this legal domain and can advise passengers of their rights and further assist them in obtaining compensation from the airline according to EC Regulation 261/04.

 

A partnership with Refundmore is free of charge, and as such, you will not incur costs when you seek our legal expertise or utilise our services. Refundmore only collects a fee if the customer chooses to initiate a case at Refundmore and we successfully obtain compensation. 

 

 

Benefits for travel agencies when partnering with Refundmore:

 

Enhanced customer service

Delight your customers with a positive, simple solution when they require assistance for a delayed or cancelled flight. With Refundmore, you can turn an unfortunate event into a surprisingly positive experience.

 

Free legal advice

Call our expert team of lawyers to get qualified advice on delays, cancellations, EU regulations, and the Package Travel Act.

 

Avoid paying compensation under the Package Travel Act

Travel agencies do not have to pay compensation to customers who have already obtained compensation from the airline.

 

Customers receive their rightful compensation

We collect compensation on behalf of your customers. Uncooperative airlines can be brought to court if necessary. Customers receive a higher rate of compensation than if they had been compensated through the Package Travel Act.

Feel free to contact us by phone or mail [email protected] If you want to know more or see examples of what working with Refundmore might look like.

Gustav Thybo Founder & CEO

Gustav Thybo

Founder & CEO

Frederik Thede CTO

Frederik Thede

CTO

Benedikte-(1)-

Benedikte B. Lund

CLO & Head of Lawsuit

Frederik Hedegaard Head of Marketing

Frederik Hedegaard

Head of Marketing

Johan Thybo Co-founder

Johan Thybo

Co-founder

pb

Philip

Co-founder

Rógvi Paralegal

Rógvi

Paralegal

Erik-(3)

Erik

Paralegal

Nathalie

Natalia

Assistant Manager - Lawsuit

Anton

Anton

Law Student

Johan Head of customer communication

Johan

Head of customer communication

Patrick Senior Case Worker

Patrick

Senior Case Worker

Noah Senior Case Worker

Noah

Senior Case Worker

Tobias Senior Case Worker

Tobias

Senior Case Worker

Emma Senior Case Worker

Emma

Senior Case Worker

William-(2)

William

Law Student

Ewelina Case worker

Ewelina

Case worker

Nis Case Worker

Nis

Case Worker

Cecilie Case Worker

Cecilie

Case Worker

Matteo Law student

Matteo

Law student

Mia Case worker

Mia

Case worker

Sara Law Student

Sara

Law Student

Gustav Case worker

Gustav

Case worker

Anne Case worker

Anne

Case worker

Mads Case worker

Mads

Case worker

Ada Case worker

Ada

Case worker

Mari Legal case worker

Mari

Legal case worker

Kamma Case manager

Kamma

Case manager

Silas Accountant

Silas

Accountant

Jan Case worker

Jan

Case worker

Emma Financial Controller

Emma

Financial Controller

Dennis Head of finance

Dennis

Head of finance

Jacob Case worker

Jacob

Case worker

Hjalmar Legal case worker

Hjalmar

Legal case worker

Sine Facility manager

Sine

Facility manager

Ludvig Case worker

Ludvig

Case worker

Minnie Case worker

Minnie

Case worker

Rose Case worker

Rose

Case worker

Anniina Case worker

Anniina

Case worker

Anastasia Case worker

Anastasia

Case worker

Magnus Case worker

Magnus

Case worker

Pelle Case worker

Pelle

Case worker

Julie Legal case worker

Julie

Legal case worker

Christian Legal case worker

Christian

Legal case worker

Joachim Legal case worker

Joachim

Legal case worker

Simon S. Head of HR

Simon S.

Head of HR

Simon F. Teamleader, Norwegian department

Simon F.

Teamleader, Norwegian department

Per Teamleader, Swedish department

Per

Teamleader, Swedish department

Nini Teamleader, Finnish department

Nini

Teamleader, Finnish department

350.000 customers
45 mil. kr. compensation
4.4 out of 5 Trustpilot score