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Partnership with Refundmore
Refundmore provides your customers with the best service if they experience delays or cancellations

 

Flight delays and cancellations can cause great discomfort to travellers. When flight delays occur, travel agencies can assist their customers and avoid complaints by raising awareness of passenger’s rights outlined in EC Regulation 261/2004.

 

At Refundmore we excel in one particular area: looking out for your customers' interests when challenges arise at any part of their flight from departure to arrival. Our lawyers are experts in this legal domain and can advise passengers of their rights and further assist them in obtaining compensation from the airline according to EC Regulation 261/04.

 

A partnership with Refundmore is free of charge, and as such, you will not incur costs when you seek our legal expertise or utilise our services. Refundmore only collects a fee if the customer chooses to initiate a case at Refundmore and we successfully obtain compensation. Our fee amounts to 30% of the compensation received which includes VAT.

 

Does your customer know that they can receive a greater compensation through the airline than through the travel agency when the flight is delayed?

Benefits for travel agencies when partnering with Refundmore:

 

Enhanced customer service

Delight your customers with a positive, simple solution when they require assistance for a delayed or cancelled flight. With Refundmore, you can turn an unfortunate event into a surprisingly positive experience.

 

Free legal advice

Call our expert team of lawyers to get qualified advice on delays, cancellations, EU regulations, and the Package Travel Act.

 

Avoid paying compensation under the Package Travel Act

Travel agencies do not have to pay compensation to customers who have already obtained compensation from the airline.

 

Customers receive their rightful compensation

We collect compensation on behalf of your customers. Uncooperative airlines can be brought to court if necessary. Customers receive a higher rate of compensation than if they had been compensated through the Package Travel Act.

Feel free to contact us by phone or mail [email protected] If you want to know more or see examples of what working with Refundmore might look like.

Gustav Thybo Founder & CEO

Gustav Thybo

Founder & CEO

Johan Thybo Co-founder & CFO

Johan Thybo

Co-founder & CFO

Alex Kirkeberg Marketing and Press Officer

Alex Kirkeberg

Marketing and Press Officer

Frederik Thede IT Manager

Frederik Thede

IT Manager

Rune Lawsuit Manager and Solicitor

Rune

Lawsuit Manager and Solicitor

Philip Brechmann Co-founder

Philip Brechmann

Co-founder

Guxi Legal Support Manager

Guxi

Legal Support Manager

Nicolas Junior Case Manager

Nicolas

Junior Case Manager

Gry HR Manager

Gry

HR Manager

Rógvi Communications Manager

Rógvi

Communications Manager

Johan Full-Stack Developer

Johan

Full-Stack Developer

Petya Full-Stack Developer

Petya

Full-Stack Developer

Dan Full-Stack Developer

Dan

Full-Stack Developer

Botond Full-Stack Developer

Botond

Full-Stack Developer

Martin Accountant

Martin

Accountant

Heðin Accountant

Heðin

Accountant

Celie Accountant

Celie

Accountant

Mathias Marketing Assistant

Mathias

Marketing Assistant

Linn Assistant Manager of Claim Department

Linn

Assistant Manager of Claim Department

Jan Claim manager

Jan

Claim manager

Laurits Claim manager

Laurits

Claim manager

Katja Claim manager

Katja

Claim manager

Nicolaj Claim manager

Nicolaj

Claim manager

Anton Claim manager

Anton

Claim manager

Erik Claim manager

Erik

Claim manager

Lorena Claim manager

Lorena

Claim manager

Unnur Assistant Manager - Lawsuit

Unnur

Assistant Manager - Lawsuit

Natalia Assistant Manager - Lawsuit

Natalia

Assistant Manager - Lawsuit

Nicolai Assistant Manager - Lawsuit

Nicolai

Assistant Manager - Lawsuit

Anton Lawyer

Anton

Lawyer

Aja Paralegal

Aja

Paralegal

Vera Paralegal

Vera

Paralegal

Anton Paralegal

Anton

Paralegal

Anna Paralegal

Anna

Paralegal

Anika Paralegal

Anika

Paralegal

Christoffer Senior Legal Support

Christoffer

Senior Legal Support

Johan Legal Support

Johan

Legal Support

Stine Legal Support

Stine

Legal Support

Anna Legal Support

Anna

Legal Support

Lawen Legal Support

Lawen

Legal Support

Patrick Legal Support

Patrick

Legal Support

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Katinka

Office Dog

150.000 customers
190 mil. kr. compensation
4.8 out of 5 Trustpilot score