If you already created a case at Refundmore and would like to update your case, a link to follow your case can be sent to you below. You can also use the link to upload new files to your case or edit your information.
Refundmore operates on the principle of "no win - no fee." This means that we only charge a fee if we can claim compensation on your behalf. We believe this is the most fair and transparent approach. As a customer of Refundmore, you can therefore be assured that you will either receive compensation or have your case handled free of charge.
What you typically receive after Refundmore's fee depends on the distance of the entire journey and whether we need to take the case to court to claim your compensation.
In the tables below, you can see what you would typically receive per passenger after our fee. The exact amount may vary slightly due to exchange rates and international transfer fees. If you're unsure about the amount of compensation you're entitled to, you can use Refundmore's calculator.
Flight distance | Collected compensation | Our fee | What you typically receive after our fee |
---|---|---|---|
Under 1.500 km. | 250 € | 30% | 175 € |
1.500-3.500 km. and delayed by 2-3 hours | 200 € | 30% | 140€ |
1.500-3.500 km. and more than 3 hours delayed* | 400 € | 30% | 280 € |
Over 3.500 km. and delayed by 3-4 hours | 300 € | 30% | 210 € |
Over 3.500 km. and more than 4 hours delayed | 600 € | 30% | 420 € |
If the airline rejects or ignores our claim, we will take the case to court if we believe it can be won. Here, we can obtain a judgment in our favor that the airline is obligated to follow. Lawsuits against airline lawyers can be extensive and complex. Therefore, our fee is higher in cases that go to court. But you shouldn't worry. There are no costs for you if we lose the lawsuit.
Flight distance | Collected compensation | Our fee | What you typically receive after our fee |
---|---|---|---|
Under 1.500 km. | 250 € | 45% | 137,5 € |
1.500-3.500 km. and delayed by 2-3 hours | 200 € | 45% | 110€ |
1.500-3.500 km. and delayed by more than 3 hours | 400 € | 45% | 220 € |
Over 3.500 km. and delayed by 3-4 hours | 300 € | 45% | 165 € |
Over 3.500 km. and delayed by more than 4 hours | 600 € | 45% | 330 € |
* = * = * = This rate also applies to EU-to-EU travel, even if the journey is over 3,500 km.
Flight distance | You will get | Our fee |
---|---|---|
All lost cases | 0 € | 0 € |
In addition to claiming compensation, Refundmore also helps you get a refund for the price of your airline tickets if your flight is canceled. This also applies if you have purchased new airline tickets to reach your destination due to a flight cancellation. We offer to recover the ticket price in the same manner as described above. If we manage to recover the ticket price outside of court, we take 30%. If the case goes to court, we take an additional 15%, making the total fee 45%.
All the above amounts are stated in EUR including VAT. See further details under our Terms & conditions.
Did you know?
You don't have to pay anything when you initiate a case on Refundmore.com. If we fail to obtain your compensation, our work has been free. Therefore, you will either receive compensation (minus our fee) or you will receive free case handling.
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