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The violent forest fires that have been raging on several Greek islands have had a significant impact on many travelers. We would like to inform about the rights that affected travelers have.
First and foremost, it is important to determine whether it is the airline or the travel agency that has canceled the trip. If the travel agency has canceled the trip, the traveler is not entitled to compensation but may have other rights according to the agreement with the travel agency, such as a new trip.
If the airline has canceled the trip, the rules of EU Regulation 261/2004 apply, which entitles travelers to compensation unless the cancellation was due to extraordinary circumstances. Forest fires are considered an extraordinary circumstance, which is beyond the airline's control and therefore does not entitle to compensation. Nevertheless, there are exceptions that affected travelers should be aware of.
For instance, the airline has an obligation to transport passengers home as soon as possible when the extraordinary circumstances have ceased. If the airline does not fulfill this obligation, affected travelers may still be entitled to compensation.
We understand that navigating through the complex EU rules on air passenger rights can be confusing, especially when it comes to extraordinary circumstances like forest fires. Therefore, we offer our assistance to affected travelers. You can open a case at www.refundmore.com, where our experts in EU legislation will investigate your case and determine if you are eligible for compensation. Our service is free if it turns out that you are not entitled to compensation.
If you are one of the unfortunate travelers who could not continue your journey to your holiday destination due to the airline's cancellation, you are entitled to a full refund of the travel cost - even if you are not eligible for compensation.
We stand by your side and are dedicated to helping all affected passengers who have experienced cancellations and disruptions due to the tragic forest fires on the Greek islands.
Ready to claim your compensation? Delayed or cancelled flight?