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Sine Wainoe

Marketing Manager

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Table of contents

  • What does this mean for your flight?
  • Example of a codeshare
  • Has your flight been delayed or cancelled?
  • Frequently asked questions about codeshare

Claim refund or compensation

A codeshare is an agreement whereby one airline (the marketing carrier) sells tickets for a flight under its own name and flight number, whilst another airline (the operating carrier) actually operates the route. You may therefore have booked with one airline but travel with another.

  • Meaning: A flight shared between two airlines

  • Relevant for: Compensation, liability

  • Regulation: EU261

What does this mean for your flight?

In the event of a delay or cancellation, it is always the operating airline – not the one you booked with – that is liable under EU Regulation 261.

Example of a codeshare

Let’s say you buy a ticket from London to New York on the Lufthansa website. But when you arrive at the airport, it’s a United Airlines flight you’re due to board. 

You buy the ticket from

Lufthansa

Flight number: LH 4500

The flight is operated by

United Airlines

Listed as: ‘Operated by United’

Has your flight been delayed or cancelled?

We can help you claim compensation, regardless of whether you bought your ticket through a codeshare agreement or not. 

Frequently asked questions about codeshare