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Sine Wainoe

Marketing Manager

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Table of contents

  • What does this mean for your flight?
  • Have you been denied boarding?
  • FAQ

Claim refund or compensation

Standby means you are travelling without a confirmed seat and are instead waiting to be allocated a seat, if there are any seats left. A standby ticket is usually cheaper, but a more uncertain option. You will be notified if you can board once the airline knows whether there is space available, often shortly before departure.

  • Meaning: Waiting for a vacant seat on a specific flight

  • Relevant for: Vacant seats, rebooking, denied boarding

  • Regulations: The airline’s ticket conditions and, depending on the booking, EU Regulation 261/2004.

What does this mean for your flight?

If you are on standby without a confirmed booking on the flight, you may be left at the airport if no seats become available. This is not normally the same as being denied boarding when you have a confirmed booking. For compensation under EU Regulation 261, it is therefore important to check what the airline has actually confirmed in your booking.

Example: If you are unable to board a flight where you are only on standby, you are not normally entitled to EU261 compensation for denied boarding. This differs from a situation where the airline denies you boarding on a flight where you have a confirmed booking.

Have you been denied boarding?

If you had a confirmed booking, you may be entitled to compensation.

FAQ