Table of contents
- What does this mean for your flight?
- Has your flight been delayed or cancelled?
Charter holiday
A charter holiday is typically a holiday where you book flights and accommodation as a package through a tour operator. The holiday may also include transport between the airport and the hotel or other services. A charter holiday is a package holiday, but not all package holidays are charter holidays.
Meaning: A holiday involving a flight and, typically, a hotel, sold as a package by a tour operator
Relevant to: Flight delays and flight cancellations
Regulation: The Package Travel Act and, where the flight is covered, EU Regulation 261/2004
What does this mean for your flight?
When you go on a charter holiday, you may be protected by both the rules on package holidays and the rules on air passengers’ rights. If your flight is delayed or cancelled, you may, depending on the circumstances, be entitled to assistance or compensation from the airline. If the problem affects the rest of your holiday, you should also contact the tour operator. Your rights depend on what has happened on that specific trip.
Read more about your rights on package holidays.
Has your flight been delayed or cancelled?
Have you experienced delays or flight cancellations? Claim compensation here and see if you’re entitled to a refund.