SAS strike: Get compensation

Is a SAS strike affecting your journey? You may be entitled to up to £520 in compensation. Check your claim with Refundmore.

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Refundmore has helped thousands of passengers claim compensation for delayed and cancelled SAS flights. We are monitoring the situation closely and will update this page as new information about SAS strikes becomes available.

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SAS Strike: Claim your compensation

If your journey is affected by a SAS strike, you may be entitled to up to £520 in compensation. We’ll guide you through the whole process, so you don’t have to worry about legal details or paperwork.

Check here to see if you’re entitled to compensation

Your EU rights in the event of a SAS strike

Did you know that passengers on flights to or from the EU/UK are protected by EU Regulation 261? This means that, as a passenger, you can claim compensation if your journey is delayed or cancelled due to an internal strike at the airline.

Regulation (EC) No 261 protects you if your flight was cancelled with less than 14 days’ notice, or if a delay causes your arrival to be more than 3 hours late. All you need is a confirmed booking for your flight to be eligible.

Update: The strike was cancelled friday, because an agreement between all parties was reached
Who is on strike?
Around 500 SAS cabin crew members, organised in the trade unions 'Fellesforbundet' and 'Parat'.

Why is there a strike?
The staff have voted against a new collective agreement, which had been negotiated between NHO Luftfart/SAS and the trade unions at the Norwegian National Mediator’s Office. The dissatisfaction centres, amongst other things, on pay, workload and unpredictable working hours – the cabin crew believe they have fallen behind in terms of pay growth compared with the rest of society and with employees at comparable companies.

How will this affect passengers?
If the strike goes ahead, it will affect the majority of SAS’s Norwegian cabin crew, which could lead to widespread cancellations and delays across SAS’s route network – including flights to and from the UK. Medical evacuations (Medevac) and flights to and from Svalbard are exempt from the strike.

Are you entitled to compensation?
As the strike has been called by SAS’s own staff as part of an internal collective bargaining dispute, it is generally regarded as a non-extraordinary circumstance. This means that, in principle, you are entitled to compensation if your flight is cancelled or delayed due to the strike.

The parties are still in talks, so a solution may still be reached before Saturday. If you’re unsure whether your delayed or cancelled flight has been affected by the strike, you can check your compensation claim here.

When can I claim compensation from SAS due to a strike?

You can claim compensation if your flight was affected by an SAS strike and the following conditions are met:

Your flight was cancelled less than 14 days before the scheduled departure.
Or
Your flight was delayed by more than 3 hours.

How much compensation can I expect?

The compensation depends on the distance of your journey and can be up to £520 per person:

Reason	Delayed arrival	Flights under 1.500 km	Flights 1.501 - 3.500 km	Flights over 3.500 km between EU-countries	Flights over 3.500 km to/from EU-countries
Cancelled*	2 – 3 hours	£220	£170	£170	£260
Cancelled /Delayed	3 – 4 hours	£220	£345	£345	£260
Cancelled/Delayed	More than 4 hours**	£220	£345	£345	£520
Overbooked		£220	£345	£345	£520

* If the cancellation occurs less than 7 days before the scheduled departure. ** If the cancellation occurs between 14-7 days before the scheduled departure.

Let us help you calculate your compensation and get it as soon as possible!

Calculate your compensation

When am I not entitled to compensation from SAS in connection with a strike?

You are not entitled to compensation if the delay or cancellation is due to:

External strikes, e.g. by airport security or baggage handling staff.
Extraordinary circumstances beyond the airline’s control (e.g. bad weather or airspace closures).

In these cases, however, the following rights still apply:

The right to rebooking or a refund of the ticket.
The right to meals, accommodation and transport in the event of long delays.

We can advise you on your options, even if compensation is not an option.

Why submit your claim to Refundmore?

A strike can make it difficult to work out whether you’re actually entitled to compensation. That’s why it’s worth getting a free assessment of your case from Refundmore:

We know the rules. We deal with cases involving flight cancellations and delays on a daily basis and know exactly when a strike entitles you to compensation under EU Regulation 261.
Free assessment of your case.
Full case handling – we handle all contact with SAS and the legal aspects from start to finish.
No risk to you. We operate on a no-win, no-fee basis, so you only pay if we secure compensation for you.
We’ll keep you updated if the situation regarding the strike changes.

We have lots of great reviews from past and present customers, which you can read on our Trustpilot profile.

With our help, you can claim the compensation you’re entitled to without any hassle. Don’t miss out on what you’re entitled to!

Check your claim with Refundmore